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Decommissioning a Customer
When you decommission a customer:
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All resources of the selected customer become unavailable for use in new connections or applications.
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New applications or server resources cannot be added for this customer.
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The customer is marked with a strikethrough in the customer list.
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All applications belonging to the customer are marked with a strikethrough.
Open every application belonging to decommissioned customer and create a ticket to close all of the access associated with the customer.
Decommission a Customer
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In SecureApp, click Customers.
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Select a customer from the list of customers displayed
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Click and select: Decommission
The customer displays with a strikethrough font.
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The Confirm Decommission dialog appears.
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Click Decomission.