Monitoring Application Status

SecureApp receives updates of changes made to firewall policies and routing tables from SecureTrack topology. Based on the latest active policy available for all devices involved in the connection, SecureApp shows you if the connections defined for your applications are blocked, and immediately sends an alert to the application owner.The connection status is recalculated when a new policy is received, when the connection is changed, or when the system is upgraded or restarted.

IPv6 is not supported for this TOS feature.

SecureApp monitors the connection from the time the first ticket is created to request that the connection is implemented. Here you can see:

  • Each of the devices that pass the specified traffic and the rules that impact the traffic

    AWS devices are not shown in connection analysis.

  • Interactive Map - A map of the topology for the selected device
  • Show Query - The connection that the analysis is based on

Notes:

  • To make sure that the status is as accurate as possible, update the topology information in SecureTrack to match your network topology.
  • To see the status of an application, look at the Status column for the application in the list of applications.If any of the connections is not connected, the status of the application shows the non-connected status.
  • To see the status of a connection, look at the Status column for the connection in the list of connections.
  • If SecureTrack cannot connect to SecureApp, SecureApp does not receive policy or topology updates.After you repair the connectivity to SecureApp, the status indicator is updated when SecureTrack receives a new revision or recalculates the topology.

The statuses indicators are:

Indicator

Description

N/A - The connection status is not available because:

  • The connection is incomplete
  • The connection contains users in the source
  • The connection contains ANY in both the source and destination
  • The connection includes a: Class A network, internet object, LDAP group identity
  • Monitoring is disabled in SecureTrack
  • SecureApp cannot connect to SecureTrack

Calculating - The connection is currently being calculated to determine if it is connected or not connected.

Connected - The connection is connected because no firewall rules that block the connection were found.

Not connected - There are firewall rules in the valid route paths that block the connection traffic.

Published - (App Pack only) The connections in the application pack have been published.