Decommission a Customer

When you decommission a customer:

• All resources of the selected customer become unavailable for use in new connections or applications.
• New applications or server resources cannot be added for this customer.
• The customer is marked with a strikethrough in the customer list.
• All applications belonging to the customer are marked with a strikethrough.

  Open every application belonging to decommissioned customer and create a ticket to close all of the access associated with the customer.

To decommission a customer:

1. In SecureApp, click Customers.
2. Select a customer from the list of customers displayed
3. Click and select: Decommission

   The customer displays with a strikethrough font.

   

4. The Confirm Decommission dialog appears.

   

5. Click .