What is TufinMate?

Overview

TufinMate is a force multiplier for your network operations team. This AI assistant handles simple IT requests, and provides personalized guidance on achieving security, cleanup, automation, and efficiency goals using the Tufin platform.

Integrations with Microsoft Teams or Microsoft Security Copilot provide non-SecureTrack users with self-service access to connectivity troubleshooting, relevant topology insights, and compliance information, all without compromising security. TufinMate also helps your colleagues open SecureChange access requests and provides status updates on in-progress tickets.

Navigate to the relevant section in this knowledge center to learn more about configuring these integrations:

  • TufinMate for IT = Microsoft Teams Integration

  • TufinMate for SOC = Microsoft Security Copilot

How It Works

TufinMate is enabled by two cooperative applications. Users dialogue with TufinMate using a plugin installed on Microsoft Teams or enabled in Microsoft Security Copilot. Backend operations are handled by the TufinMate Management Application (TMA) installed on your Tufin cluster along with the other Extensions applications. TMA requires an outbound connection and uses a secure relay service to interface with Teams or Security Copilot in the cloud. All configuration tasks are handled in the TufinMate Management Application.

Data, Privacy, and Security

  • TufinMate interacts with your network and provides relevant information to end users in a limited and secure manner.

  • TufinMate does not ingest, analyze, or store any customer data.

  • Customer data is not used to train or develop the TufinMate application.

  • Message packets are encrypted in transit and at rest. No message contents are ever stored in the cloud.

  • Access to the TufinMate application can be restricted using multiple mechanisms configured in the TufinMate Management App.

For more details on the structure of these integrations, please visit the integration-specific pages.