Sending Files to Tufin Support

Overview

Tufin’s Filer lets you securely send files to Tufin Support in a fast and secure manner via our SSL encrypted website https://transfer.tufin.com/u/support. The upload process sends a verification email to the address you enter, which includes a unique link to the file upload web page. Files uploaded to the Tufin Filer are deleted after two weeks.

Upload a File

  1. Go to https://transfer.tufin.com/u/support

  2. Enter you name, company name, and email address and click Continue to Send Files.

Obfuscating IP Addresses in Configuration Files

If you want to make IP addresses in the file unrecognizable before sending it to Tufin support, run:

kubectl cp <ORIGINAL_FILE> deploy/st-scheduler:/var/log/st/<ORIGINAL_FILE>
kubectl cp <ORIGINAL_FILE> deploy/st-scheduler:/var/log/st/<ORIGINAL_FILE>

Where <ORIGINAL_FILE> is the name of the file containing your IP addresses.

kubectl exec -it deploy/st-scheduler -- bash
kubectl exec -it deploy/st-scheduler -- bash
/usr/local/st/cisco_config_obfuscator.pl /var/log/st/<ORIGINAL_FILE> /var/log/st/<MODIFIED_FILE>
/usr/local/st/cisco_config_obfuscator.pl /var/log/st/<ORIGINAL_FILE> /var/log/st/<MODIFIED_FILE>

Where <MODIFIED_FILE> is the name you want for the new file that will be created.

exit
exit
kubectl cp deploy/st-scheduler:/var/log/st/<MODIFIED_FILE>
kubectl cp deploy/st-scheduler:/var/log/st/<MODIFIED_FILE>