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Applying a Label to an Access Request
You can make an Access Request in an open ticket easily importable from other tickets by applying a predefined label.
Labels can only be applied to closed tickets.
Applying Labels to an Access Request
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In an Access Request field, click Labels:
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With Add/Remove labels selected, click one or more desired labels to select them:
You can click Manage Labels to create or delete labels.
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Close the window or click .