Generic Field Types

This topic is intended for SecureChange workflow owners, who are responsible for creating and maintaining workflows.

When you configure workflow steps, you can select one or more of the following generic field types which are available in all workflow types.

Name	Components
Approve / Decline	Approve/Reject radio buttons and Reason: text area. Reject marks ticket as rejected
Check box	Standard selection box; field name becomes check box label
Date	Calendar input
Drop-down list	Selectable option list. During field configuration, enter options. Click to add another option. You can sort the list as entered or alphabetically.
Expiration	expiration date
Hyperlink	Text field that automatically includes: http://
Manager	Input for email address of requester's manager. Include this field in the first step for manual Manager Assignment.
Multiple selection	One or more labeled check boxes
Network object	Multiple input types
Service	Multiple input types
Target	Firewall device, browsable from SecureTrack; or 'Any'
Text area	Room for multiple lines of text input
Text field	A line of text input
Time	Hour and minute input

Changes made via certain APIs to the contents of workflow field types (for example, Access Request, Approvals, Modify Group, Decommission Network Object, Rule Decommission, Rule Recertification, and Clone Network Object Policy) are passed to subsequent steps and are not reflected in earlier steps of a workflow. This behavior affects APIs such as Update fields with ticket task and Modify Designer suggestion parameters.