Using the OPM Designer

This KC page is intended for SecureChange handlers who are responsible for processing change requests.

Overview

The OPM Designer provides a dedicated Designer interface for supported OPM devices. When you open a ticket for an OPM device and click Designer, the ticket shows that Designer results are available. To view the results, click Designer results, which opens the Designer Detailed Results page. There, you can review suggestions and customize instructions before provisioning.

For devices that do not support the OPM Designer, results appear directly in the ticket page. For details, see Using the Inline Designer.

For shared Designer behavior, prerequisites, and workflow configuration, see Designer.

Supported OPM devices

The OPM Designer is supported for the following devices:

Azure Firewall
Azure NSG
Arista EOS
Cisco Meraki
Zscaler ZIA
HP Aruba CX-10K
Huawei Firewall
Versa

Designer interface

Designer suggestions and instructions for OPM devices are shown in the Designer Detailed Results page. Results are grouped by device policy and access request.

Each group shows the instructions required to implement the request on the relevant OPM devices.

Customizing designer suggestions

You can customize Designer suggestions and instructions before provisioning. Customization options depend on the device and policy type.

Customization lets you adjust automatically generated suggestions to better match your environment, such as aligning with naming conventions, reusing existing objects, or validating that the suggested change matches the request intent.

Updating device policies

After reviewing and customizing Designer instructions, you can apply the changes using Update.

For OPM devices, the Update button appears only in the Designer Detailed Results page.

Update behavior

Updates apply to all devices under the OPM root, if provisioning is supported.
You can run updates on multiple OPM devices in parallel.
You can run one standard device update at the same time as OPM updates.
Not all OPM devices support provisioning. If provisioning is supported, the Update button appears.

Tracking update status

When an update runs, the ticket displays one of the following statuses:

Green check: Update completed successfully
Red X: Update failed
Orange spinner: Update in progress
Yellow exclamation: Update is not supported

Commit availability

Commit is not supported for OPM devices.