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One of the actions Vulnerability Mitigation App (VMA) enables you to take when vulnerable assets are detected is to open a mitigation request in SecureChange to either decommission an asset or block access to the asset. These mitigation requests will open a ticket in predefined workflows that are handled independently in SecureChange, allowing you to take full advantage of the app's features:
- Automated workflow steps
- Built-in approval processes
- Designer recommendations
- Verification
- Confirmation
After the ticket is handled, you will have a simpler, safer and more efficient network.
Mitigation tickets can be opened from multiple locations in VMA. Only SecureTrack users with Super Administrator permissions can open mitigation tickets in SecureChange.
For more information, see:
